Last Updated: April 15, 2026
At Panchamveda Oasis Foundation, we greatly appreciate your donations and support. This Cancellation and Refund Policy outlines our procedures regarding donation cancellations and refund requests.
Important: As a registered charitable organization (Section 8 Company), all donations made to Panchamveda Oasis Foundation are considered voluntary contributions and are generally non-refundable. However, we understand that genuine errors can occur, and we have provisions to address such situations.
By making a donation to Panchamveda Oasis Foundation, you acknowledge and agree that:
We will consider refund requests ONLY in the following exceptional circumstances:
Eligible for Refund:
NOT Eligible for Refund:
Refund requests must be submitted within 7 calendar days from the date of donation for technical or payment errors.
Total Timeline: Complete refund process may take up to 21-30 working days from the date of approved request.
All approved refunds will be processed through the same payment method and account used for the original donation:
Payment Gateway: All refunds are processed through Razorpay. You will receive a refund notification from Razorpay once processed.
In case of processing fees or transaction charges:
Example: If you donated ₹1,000 and gateway charges were ₹23, the refund amount will be ₹977 (if approved).
If you initiated a donation but did not complete the payment:
Note: If you closed the payment window but money was still debited, please contact us immediately with transaction details.
If your payment failed but amount was debited:
Most failed transactions are automatically reversed by banks/payment gateways within:
If auto-reversal doesn't happen within the specified timeframe:
Important Tax Implications:
If you disagree with our refund decision:
For payment gateway related issues:
In case of suspected fraudulent or unauthorized transactions:
For Refund Requests and Queries:
Email: info@panchamveda.org
Subject: Refund Request - [Transaction ID]
Phone: +91-9209192399 (Mon-Fri, 10 AM - 6 PM)
Response Time: Within 48 hours
We reserve the right to modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting on our website. Continued donations after policy changes constitute acceptance of the new policy.
This policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Nashik, Maharashtra.
If you have questions about our refund policy or need assistance with a refund request:
Email: info@panchamveda.org
Phone: +91-9209192399
We appreciate your understanding that as a charitable organization, our ability to provide refunds is limited. Your donations help us serve communities in need.